FULFILMENT
INSTANT DELIVERY
All of AMediafy’s products are delivered digitally. Once your payment is successfully processed, your digital products will be available for immediate download. You will receive a link to download your purchased template(s) directly from our website or via email.
DOWNLOAD LINK AVAILABILITY
The download link for your purchased digital product will remain active for 24 hours after the first download. Please ensure that you download your product within this time frame. If you encounter issues or need assistance, contact us via the 'Contact Us' page on our website.
NO PHYSICAL SHIPPING
Since AMediafy sells only digital products, no physical shipping is required. All purchases are fulfilled via electronic delivery, and no physical goods will be mailed to you.
TECHNICAL ISSUE
If you experience any technical difficulties while downloading your product, or if the download link expires before you can access your product, please contact us promptly. We will assist in resolving the issue as quickly as possible.
ORDER CONFIRMATION
After completing your purchase, you will receive an order confirmation email containing a summary of your order and a link to download your product. If you do not receive this email within a reasonable time after purchase, check your spam folder or contact us for assistance.
RETURNS
SALES ARE FINAL
Once you have purchased and downloaded a digital product from AMediafy, we do not offer returns, refunds, or exchanges. This is because digital products cannot be returned or restocked in the same way as physical goods.
PRODUCT DESCRIPTIONS & PREVIEWS
Before completing a purchase, we encourage all customers to carefully review the product descriptions, previews, and any sample materials provided. This ensures that you understand the product and its features before purchasing.
TECHNICAL ISSUES
If you experience technical difficulties with downloading your purchased product or believe there is an error with your download link, please contact us via the 'Contact Us' page on our website. We will work with you to resolve any technical issues within a reasonable time frame.
INCORRECT & DEFECTIVE PRODUCTS
In rare cases, if you receive a defective product or an incorrect file, please reach out to us via the 'Contact Us' page within 7 days of purchase. We will review the issue and, if necessary, provide a corrected file or replacement product.
CONTACT US
If you have any questions about your order, download issues, or the fulfillment of your purchase, please reach out to us via the 'Contact Us' page on our website.