Refund policy

SALES ARE FINAL

Once you have purchased and downloaded a digital product from AMediafy, we do not offer returns, refunds, or exchanges. This is because digital products cannot be returned or restocked in the same way as physical goods.

PRODUCT DESCRIPTIONS & PREVIEWS

Before completing a purchase, we encourage all customers to carefully review the product descriptions, previews, and any sample materials provided. This ensures that you understand the product and its features before purchasing.

TECHNICAL ISSUES

If you experience technical difficulties with downloading your purchased product or believe there is an error with your download link, please contact us via the 'Contact Us' page on our website. We will work with you to resolve any technical issues within a reasonable time frame.

INCORRECT & DEFECTIVE PRODUCTS

In rare cases, if you receive a defective product or an incorrect file, please reach out to us via the 'Contact Us' page within 7 days of purchase. We will review the issue and, if necessary, provide a corrected file or replacement product.

CONTACT US

If you have any questions about your order, download issues, or the fulfillment of your purchase, please reach out to us via the 'Contact' page on our website.